Welcome to Flex The Brand Studio (“we”, “our”, “us”). By accessing or using our website, services, or entering into any agreement with us, you agree to be bound by the following terms and conditions.

1. Services

Flex The Brand Studio offers a range of digital marketing services, including but not limited to:

• Website Development
  
  
• Mobile App Development
  
  
• Graphic Design
  
  
• 2D/3D Animation
  
  
• Social Media Marketing
  
  
• Search Engine Optimization
  
  

All services are delivered as outlined in the agreed-upon project scope.

2. Project Initiation & Deposits

All projects require an initial deposit as specified in the proposal or invoice to commence work.
This initial deposit is non-refundable under all circumstances, including project cancellation by the client.

3. Client Responsibilities

Clients are responsible for providing all necessary content, assets, and feedback in a timely manner. Delays in feedback or asset delivery may result in extended project timelines.

4. Communication Consent

By initiating contact with us via our website, text messages, or any of the platforms we use for marketing or customer service (e.g., WhatsApp, email, social media), the client expressly grants Flex The Brand Studio permission to communicate with them through these channels.
If at any point the client no longer wishes to receive communications from us, they may opt out by replying with the word “STOP” via the same communication channel.

5. Intellectual Property

Upon final payment, ownership of the final deliverables transfers to the client. Flex The Brand Studio retains the right to showcase completed projects in its portfolio unless agreed otherwise in writing.

6. Revisions and Edits

We offer unlimited revisions during the active development phase of the project. Revisions are honored as long as they align with the original project scope. Requests that significantly alter the original scope may be subject to additional charges.

7. Payments

All payments must be made according to the terms outlined in the invoice. Failure to pay outstanding balances may result in project suspension and possible legal action.

8. Limitation of Liability

Flex The Brand Studio shall not be liable for any indirect, incidental, or consequential damages arising out of the use of its services.

9. Termination

We reserve the right to terminate any project or service if there is a breach of these terms by the client. In such cases, no refunds will be issued.

10. Modifications

We reserve the right to update these terms at any time. Continued use of our services after changes implies acceptance of the revised terms.